What do I need to have ready before I start the App Flow?

You already know the App Flow is important because it's capitalized :D

The App Flow is a 5-minute process that starts with customizing the appearance of your BASE by Wiivv insoles, followed by the foot digitization process.

The items you need to have ready are:

  • Purchase Code and an smart phone
  • Piece of standard A4/US letter-sized paper
  • Well-lit room with a clearly defined wall and hard floor
  • Controlled environment without people walking by
  • (Bare feet!)

We will walk you through the process with a series of videos in the app to help you complete the process that will give us all of the information we need to build you a body-perfect insole.


Still have a question? Submit a request

Have more questions? Submit a request